Myra sold our single family home in Stittsville last month. We were out of the country during the listing and Myra was as well.
Prior to leaving Canada we prepared the home for sale and Myra recommended a professional photographer. When the house was ready we met with Cheryl, Myra’s associate, to install the lockbox on the property.
We kept in constant email and phone communication with Myra who provided us with great advice prior to listing the home (pointers on how to position the furniture, the comparables/listing price discussion, special instructions, description of the home etc). We received all the paperwork via email and returned it to Myra signed via fax. Myra listed our home on MLS and promptly emailed us with the listing in order to verify all the information and show us how it looks. Showing appointments were not an issue as everyone called/emailed Myra (she has her Ottawa cell phone with her at all times) and she promptly called/emailed us with the request and confirmed the showing with the Buyer’s agents. She diligently contacted the agents that showed our home to obtain feedback and we would receive it within a couple of days after each showing. She flawlessly and professionally handled the first offer on our home, which included the right of first refusal, and then a week later another offer, which ended up selling our home at a very satisfactory sell price, only 2 weeks after it listed! During the negotiations we had many phone conversations in regards to the approach, conditions, price and the pros/cons of proceeding with the sale a certain way. There are many agents in Ottawa that do not devote this kind of attention and time to their clients and their listing. Myra has built her reputation based on the complete and competent service that she provides and this is never compromised, regardless if she is in Ottawa at the moment or elsewhere.
Myra being out of the country was never an issue and we don’t feel that the service she provided was at all affected – even if she was in Ottawa all of this communication would be via email and phone as meeting with someone in person (for example to present an offer) is no longer needed in today’s times. She was always very prompt with phone calls and emails so that is what is the most important – that she is continuously available and very responsive both to us and to the other agents. I would be out and about, receiving emails from her on my phone and confirming appointments from my car in the US.
Her associate Cheryl, can install Myra’s sign, deliver feature sheets beautifully designed by Myra, and show the homes to any prospective Buyers that don’t have an agent (there are very few unrepresented Buyers and we didn’t have any that came to our home).
Our selling process was very convenient and effective. We are very happy with the outcome and will definitely recommend Myra’s services.
Thank you, Sylvia and Andre Marin
“My experience buying from Myra was that she accommodated my busy schedule, always returned my calls in a timely manner and I found her to be the consummate professional throughout the entire process; she kept a calm demeanour to help reduce stress levels and ensured everything necessary to facilitate the sale was done ethically, with integrity and in a timely manner. I’ve told her that if she needs a recommendation, to use my name. And I wouldn’t say that to just anyone! She is someone I feel I can trust and will look to her in the future for my real estate needs.”
“We just love our new house. You’re our HERO”.
Judy and Milt Campbell
Before our scheduled move to Ottawa (August 2011), we began searching for homes on the MLS system. In the early spring, we called the Listing Agent, Myra McKeen, on a property we found and really liked and she kept us informed of its status as we tried to sell our own property in Halifax. To get to know the city, Myra also sent us other homes in our price range for our review. The one we particularly liked sold quickly to someone else, of course … but ,we decided to continue to work with Myra to find another suitable home. We are glad we did. Our week’s visit to Ottawa once our house sold was most productive.
We saw many good possibilities and decided upon a ‘new build’. Now, we are moved into our new home and just love it! We’ve met the neighbours who also happen to be military folks and look forward to enjoying the Ottawa lifestyle very much. Our experience with Myra was a very positive one … she is
conscientious, caring and works very hard. We would not hesitate to recommend her to anyone looking to buy in the Ottawa market.”
Alison and Graham
“We are greatly indebted to Myra and her brother, Randy Millar, in our purchase of our new home and the sale of our house in Kanata. Both met with us numerous times over the space of a couple of weeks, including late at night and on weekends. We were impressed by the hours they spent assisting us. They could not have been any more responsive. We deeply appreciate their time and generosity. Myra’s staging advice with regards to our house in Kanata was very effective. It sold on the first day! We are delighted and proud to be the owners of our new home.”
E. and R.
Myra, you are a consummate professional and your passion and pride in your work made it clear that your number one priority was providing excellent service and getting my home sold. My expectations were not only met, they were exceeded in both this home purchase and the previous one! Thank you very much.
“From the very first day that Myra listed my property, she dedicated time and effort like no other Agent I have ever known. (And I’ve known a few!) She did not scrimp on advertising the property using Homes & Land magazine, the HomeSeller section of the Ottawa Citizen and creating a web page just for me. She even created an open house invitation for my neighbours and personally delivered every one of them; she held open houses practically every Sunday throughout the entire process. Myra is easy to reach and always kept me ‘in the loop’ with feedback and advice. I think she is the ‘best Agent in Ottawa’ and you can quote me on that. I am happy to talk to you if you would like more information about Myra and Milestone Real Estate …
“We called Myra when we saw that she sold a house like ours on our street … and was able to achieve a great price; of course, when we decided to sell, that’s what we wanted too. I gave Myra permission to do whatever was needed to do to maximize the return on my investment … like staging, for example. WOW! What a difference that can make. She provided pictures for the walls, carpets for the floors, and rearranged furniture so that the house showed very well. Beautifully arranged flowers were provided for every showing and open house. These are talents that Myra seems to come by naturally. She just seems to have a knack for making a home appeal to a broad base of buyers. As expected, our house sold quickly and for ‘top dollar’. We were thrilled. But more so, we asked Myra to help us find a new home. We had very specific parameters because we’re expecting a baby in June. After many days of searching, we came across an ‘almost’ perfect house – or so we thought. Our home inspection turned up some problems that we weren’t expecting and Myra was instrumental in determining how they could be fixed and how much it would cost. With Myra’s negotiating skills on our side, we were able to get a price reduction … and we’ll be moving in July! We can’t wait! And we can’t thank Myra enough! She was just great throughout both processes and we would highly recommend her to anyone contemplating a move.”
Peter and Suzanne
“We were so lucky to find Myra. We actually called her when we were contemplating buying a house that we could rent out, and we saw that one of Myra’s services is finding good Tenants for Landlords. But she asked whether we were being represented in the purchase, and since we weren’t, she volunteered to see the house that we thought she could rent for us. Her advice was excellent. The home was on a busy street and that meant our pool of Tenants was limited … families with young children may not want to live there due to the fast traffic on the street. Also, it was small and the design was a bit awkward. All in all, we didn’t buy that house. We started looking for another investment and found a home that was already rented in a great location. We bought the house and the Tenants stayed on for another year at a higher rent. And not only that, Myra agreed to do the property management for us. We trust Myra implicitly and she has been such a help to us. Anyone who chooses Myra as their Realtor is in for a treat. She is pleasant to work with and extremely knowledgeable about the real estate market in Ottawa. Call her .. you can’t go wrong.
Shanaya and VJ
” I just want to say ‘thanks again’ for the wonderful help you were to me in selling the house in August. Both you and Randy could not have done more for me. Your staging of the house was perfect. I have told all my friends and certainly would never hesitate to recommend you to anyone needing to sell or buy a home. You are the best!”
“Myra – I wanted to record once again our appreciation for how you handled everything. After some considerable exposure to Realtors who did little if anything, it was a pleasure to deal with someone who knows the market, worked hard at the sale and was actually pleasant to deal with.”
“After a successful sale with Myra many years ago, I knew I needed her help when it was time to sell again. Now, with a few more years of experience, I found her preparation and skills in preparing me for the sale of my home even better than the first time! I feel that Myra’s dedication to her craft and her knowledge in the real estate field is unmatched in Ottawa. Her creativity and her direct, open approach is refreshing – she is not afraid to break the stereotypical rules to get results. But best of all, the proof is in the pudding. Even in a difficult economy, it was her experience, preparation and hard work that sold the house on the first day … at full price. I cannot thank her enough for the help and support through this transitional time. Trusting Myra with the sale of my home was the best decision.”
“Our sincere thanks, Myra! From the moment you arrived, your entire focus was on the sale of our home – with helpful suggestions to make it attractive to potential buyers. No expense was spared by you in advertising; your website was great and your willingness to host open houses appreciated. Although we would like to think that our waterfront home sold when others didn’t because it was the most beautiful, we know that it was your knowledge and tireless effort that did it. And speaking of tireless effort, thanks so much for your equal effort in helping us find the one we bought. We are so happy we used Milestone Real Estate and will certainly do so for future sales.”
Dave and Betty
“Thank you for all your guidance in purchasing our new home and selling our current home. Everything has gone very smoothly and we are very happy with your work and having met you. Any day, we would recommend you to our family, friends or neighbours.”
Rob & Stephanie
“Many people who want to sell their homes have a difficult time finding an Agent they can trust. We were extremely lucky to have found Myra! We took her suggestions to de-clutter and paint this room and that. Outside, she took care of the curb appeal by providing plants and planters. Inside, she moved a few pieces of furniture around, lowered a few pictures to eye level, provided flowers for colour, and prepared a fabulous feature sheet for us. As a result, we sold in less than a week for ‘over’ our asking price! We were thrilled! If you are looking for a Realtor who does what she says she will do, we truly believe that Myra is your best choice!”
Bob & Jackie
“We would like to thank you for your great service. We would definitely recommend you with accolades to anyone that was buying and/or selling a property. We are very pleased with the way things went with the sale of our current home, and the purchase of our new home. Please keep in touch and thanks again for all your help, expertise, patience and for just being you !! Please thank Sue as well for
Robert & Elizabeth
“Myra McKeen understands service delivery. My husband and I felt as though the sale of our house was consistently Myra’s number 1 priority. Myra works hard. She demonstrated remarkable integrity, support and enthusiasm in a time that was stressful for us. In the end she facilitated a ‘win-win’ allowing my husband and I to close another chapter without regrets.”
“Myra is a very special Realtor. From the very first day our home was listed, she went that extra mile and then some. She set up “by invitation only” open houses and showings where Anika arranged impressive displays like a hundred candles floating in the indoor pool as well as other unique artistic touches. Flowers were often brought to the house before showings to add a warm touch – we then had the benefit of gorgeous flowers in the house for days thereafter. What differentiates Myra from others is her incredible service and willingness to do whatever it takes to sell a house from beginning to end. Her efforts were superb – at times we felt like buying our own house – it looked so very special. Myra went far beyond the usual client-agent role and did a superb job for us.”
Anne & Pete
“We were very impressed with the professional manner in which you handled our listing. From the first day when you took over the process of selling our house to the final day when you delivered the sale for us, we were impressed with your calm and professional manner. Your confidence translated into a stress free sales period for us and your marketing delivered just the right client for our house. Thanks so much, Myra.”
Kris & Glen
“Myra’s efforts in selling our house went well beyond what we ever could have expected in an agent. She staged our home, spent time taking beautiful photos of every room, and had professional feature sheets and advertisements done. Her efforts brought in numerous interested clients and sold our house in three weeks. Myra was always quick to address any questions we might have had and was a pleasure to work with. I cannot stress enough how much her efforts impressed us and would highly recommend her to anyone.”
Mike & Jenn
“It was our pleasure to work with Myra in selling our home! She offered ready access to staging and upgrading services to showcase our home. Major plusses included: an open house for friends, innovative signage to bring ‘drive-bys’ to our home, feature sheets to fellow realtors as well as at our driveway. She kept pictures of our home in front of the buying public through front page advertise-ments in Ottawa real estate publications. Accessible and sensitive to our needs, she gave feedback following realtor visits, and prompt responses to our questions.
It was the constant professional attention to the sale of our home that brought the results we had been hoping for. Thanks Myra!”
Ron and Marilyn
“We listed our home with Myra because of her exceptional skill in marketing and her demonstrated knowledge of the real estate market in our area. She exceeded all of our expectations and in fact, went way beyond them. Her creative and personally prepared feature sheets were spectacular, the attention and advice she provided to ready our house for sale was invaluable, the prompt communication and feedback after showings and open houses constantly kept us in the loop and particularly, we felt really comfortable during the entire process. Of course, we were delighted with the sale price we were able to achieve,and also how quickly the home was sold …. so, in our opinion, if you are looking for a Realtor who is ‘miles from ordinary’ … Myra is your best choice.”
Chay and Eliot
“We have used Myra’s services on 2 occasions and each time have been fully satisfied with the service provided. With our house sale, Myra put in extra effort and services to attract a very good price in a typically quiet period (Holiday Season). Myra made us feel comfortable throughout the process and we would have no hesitation in recommending her. Great all-round and personal service … above and beyond what is standard.”
Eoin and Shirley
“As first time buyers on a budget, Myra was fantastic. Myra was “on safari” with us (hard hat and steel toed boots were almost needed) for the better part of 2 + years as we searched high and low for something that would fit our specific needs. She has a commanding knowledge of the market and has respect for her clients ideas and feelings while being inquisitive enough to get you looking in the right places. Her knowledge, open-mindedness, gentle teachings about the market and positive attitude toward our search kept us motivated. Thank You Myra, for your patience and skill, we will be contacting you again in a few years – as we now have some new goals…”
Camilla and Wayne
“Thank you for our peace of mind while you worked hard to sell our house. From our first meeting you impressed us with your preparedness and industry knowledge. The immediate steps you took to expose our house in multiple media showed us we had picked the right professional. Along the way your integrity and encouragement helped keep us on track. You were always there to listen to our concerns and ideas (no matter how crazy!) and to give us sound advice. We were able to relax, knowing that you were working hard. Thankfully, all your hard work paid off for us — fast! It has been a pleasure working with you. Thanks a million …..”
F & P Berry
“Myra was recommended to me through a friend, and I appreciate everything she did for me. Her honesty, flexibility and knowledge comforted me greatly. She has an impeccable eye for detail and I thank her for being so considerate and patient during this process. She worked hard in finding me the right home, and was always readily available to answer my questions, as well as accessible at a mements notice to go look at properties with me. Her dedication and determination are much appreciated. I would gladly recommend her to all my friends and relatives, and would consider her again should I decide to purchase another home. Thank you Myra.”
“Myra not only met our expectations but exceeded them. Clearly, she went beyond our past experiences and completed our purchase with grace and true professionalism. We will use Myra to sell our current home in the future and help us find our next home.”
Mark and Cate
“We tried to sell our home by ourselves, but were unsuccessful. Then, after we had to leave Ottawa abruptly for a job contract, we tried to sell our home with the help of another Realtor; we were disappointed with the lack of effort and lack of communication with him, so again, were unsuccessful. Then … we called Myra and she agreed to work with us.
We had no idea what a difference the right Realtor could make! Upfront, Myra told us the price we could expect to achieve and within what time frame. Then, she set about to ensure that the home was in showcase condition, i.e., arranged for cleaning, vacuuming, for a new carpet to be installed and the driveway cleared of snow. She prepared feature sheets and distributed them to all of the other Realtors in Ottawa. She personally took the time to pass out information to all the neighbours. She advertised the home in the Real Estate Guide, The Citizen and in Homes & Land Magazine. She held Open Houses almost every Sunday until an offer was received. Since we weren’t physically in Ottawa, we really appreciated that she reported to us every step of the way. Our home sold quickly and at a decent price. We are very pleased. Myra is a hard-working, honest, dedicated professional and someone we would recommend to anyone wishing to buy or sell a home.”
Ivan and Christine
“We purchased our home in April, 2004 with Myra’s help. She was very dedicated and sensitive to our needs, knew exactly what we wanted and made sure we got it.
Myra really cared and showed enthusiasm in searching with us for our dream home. She made sure to point out any issues with the homes that may have cost us down the road which, to us, showed she was more interested in our needs then making a quick sell.
She was always so energetic and cheerful, which made it a pleasure to be around her. She was always thinking of our best interests and had no problem telling us that a home we looked at was appropriate for us, or not. She really made it a point to focus on our needs and really knew our idea of a dream home by the second time we went out to look.
When we actually decided upon a home, Myra really gave it her all, as the home we wanted was one that would have been nabbed quickly. She did everything to see that we got the papers processed, which created a lot of running around for her, but she did it gladly. She was very determined that we would be able to have the home of our dreams.
If we ever decide to sell and/or purchase another home, we will only deal with Myra as she really made purchasing our first home a great experience; she is honest and we know she cares for the needs of her clients.
I would have no reservation recommending Myra to anyone; she is a great real estate agent and a phenomenal woman.”
Tammy and Rob